title
Ethics & compliance program
description
We work for a solid and upright corporate culture, characterized by honesty and commitment.
imageDesktop
Management of our program
vertical
lazy
Communication and training
Under the concept of "The Tone at the Top", processes are established to educate and mitigate risks.
Corporate standards and procedures
We work to ensure that the organization's policies and procedures are always updated.
Governance, supervision and authority
The Board of Directors defines the mechanisms for implementing the policies and responsibilities.
Reporting, monitoring and audit
External providers audit and receive complaints of unethical or criminal conduct.
vertical
lazy
Incentives and application
The best incentive for the organization is to consolidate a solid ethical culture.
Risk assessment
We work with a risk management system that strengthens internal control.
Due diligence
In the event of any legal or commercial relationship, a conflict of interest assessment is applied.
Response to irregularities
By carrying out investigations, disciplinary and/or legal actions are taken to strengthen controls.
Policies that promote our culture
We encourage good practices among workers, third parties, suppliers, customers and stakeholders
lazy
Code of Ethics and Conduct
Promotes the principles and standards that guide the actions of the organization and its teams.
true
Anti-Corruption and Transparency Policy
Educates by strengthening a culture of "zero tolerance" toward any act of corruption.
/content/dam/avianca/migration/static.avianca.com/media/140b55ra/20241030_anti-corruption-policy.pdf
true
SIPLAFT Policy and Prevention
Defines prevention mechanisms against money laundering and terrorist financing.
true
Antitrust Compliance Program / Guidelines
Includes the relevant sections of Avianca's Competence Program for Interested Third Parties.
true
Report any unethical behavior
Our ethics line is managed by Navex Global to ensure complete confidentiality of inquiries and reports.
Any questions? Get answers from our Help Center.